Service level — measures the performance of a system. Certain goals are defined and the service level gives the percentage to which they should be achieved.Examples * Percentage of calls answered in a call center. * Percentage of customers waiting less than a… … Wikipedia
Service level objectives — (SLOs) are a key element of a service level agreement (SLA) between a service provider and a customer. SLOs are agreed as a means of measuring the performance of the Service Provider and are outlined as a way of avoiding disputes between the two… … Wikipedia
service level agreement — SLA An arrangement in an organization for the performance standards of a specific *service department. An SLA normally involves the use of metrics to monitor performance for example, an information technology support department may include among… … Auditor's dictionary
Service Modeling Language — (SML) is a pair of XML based specifications by leading information technology companies that define a set of XML instance document extensions for expressing links between elements, a set of XML Schema extensions for constraining those links, and… … Wikipedia
Service (economics) — A service is the non material equivalent of a good. A service provision is an economic activity that does not result in ownership, and this is what differentiates it from providing physical goods. It is claimed to be a process that creates… … Wikipedia
Level of service — (LOS) is a measure of effectiveness by which traffic engineers determine the quality of service on elements of transportation infrastructure. Whilst the motorist is, in general, interested in speed of his journey, LOS is a more holistic approach … Wikipedia
Target Field (Metro Transit station) — Target Field A view down upon the Northstar Commuter Rail platform at Target Field station. Station statistics … Wikipedia
Target Field — Location 1 Twins Way (3rd Ave. N, between 5th St. N and 7th St. N) Minneapolis, Minnesota … Wikipedia
Service component architecture — (SCA) is a relatively new initiative advocated by major software vendors. Its proponents claim it is more natively suited for the delivery of applications that conform with the principles of service oriented architecture. As such, SCA components… … Wikipedia
Target Corporation — This article is about the United States retail company and its stores. For the Australian retail stores, see Target Australia. Target Corporation Type Public company Traded as NYSE: … Wikipedia
Service Integration Maturity Model — The Service Integration Maturity Model (SIMM) is a standardized model for organizations to guide their SOA transformation journey. By having a standard maturity model, it becomes possible for the organizations or industry to benchmark their SOA… … Wikipedia
